RaysHealer LLP respects the privacy of its customers and visitors. This Privacy Policy explains how we collect, use, store and protect information when you visit or purchase products through our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Personal Information

• Full name
• Email address
• Mobile/telephone number
• Billing address
• Shipping/delivery address
• City, State and PIN code
• Order and transaction details

Account Information

If you create an account, we may collect information necessary to manage your account, orders and preferences.

Payment Information

Payments may be processed through third-party payment gateways.

RaysHealer LLP does not generally store complete debit card, credit card or banking credentials on its own servers.

Payment information may be processed directly by the applicable payment gateway in accordance with its privacy and security practices.

Technical Information

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website activity
• Referring URLs
• Date and time of visits
• Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

• Process and fulfil orders
• Deliver products
• Confirm orders and payments
• Provide customer support
• Respond to enquiries
• Manage customer accounts
• Process cancellations, returns and refunds
• Send order-related notifications
• Improve our website and services
• Personalize the shopping experience
• Prevent fraud and unauthorized transactions
• Maintain website security
• Conduct internal analysis and reporting
• Comply with applicable laws and regulations
• Send promotional communications where permitted and where applicable consent has been obtained

3. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Keep products in your shopping cart
• Remember preferences
• Maintain login sessions
• Understand website usage
• Improve website performance
• Measure marketing effectiveness

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Marketing Communications

Where permitted, RaysHealer LLP may send promotional communications through email, SMS, WhatsApp or other communication channels.

Customers may request to stop receiving promotional communications by using available unsubscribe mechanisms or by contacting us.

Transactional communications relating to orders, payments, delivery, security or account activity may continue where necessary.

5. Sharing of Information

RaysHealer LLP may share relevant information with trusted third parties where necessary to operate the business, including:

• Payment gateways
• Delivery and logistics partners
• Technology/service providers
• Website hosting providers
• Analytics and marketing service providers
• Customer support providers
• Professional advisors
• Government authorities or law-enforcement agencies where required by law

We do not intend to sell customers’ personal information as a commercial product.

6. Payment Security

Payment transactions may be processed through third-party payment service providers.

Customers should review the privacy and security policies of the respective payment service provider.

RaysHealer LLP will take reasonable measures to protect information within its control, but no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary for:

• Providing services
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Meeting accounting and legal obligations
• Complying with applicable regulations

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms or other services.

RaysHealer LLP is not responsible for the privacy practices, security or content of third-party websites.

Customers are encouraged to review the privacy policies of those third parties before providing information.

9. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where such collection is not appropriate, we may take reasonable steps to delete the information.

10. Customer Rights and Requests

Subject to applicable law, customers may contact us regarding requests relating to their personal information, including:

• Access to certain personal information
• Correction of inaccurate information
• Withdrawal of applicable consent
• Deletion of information where legally permissible
• Questions regarding how personal information is used

Requests may be subject to verification and applicable legal requirements.

11. Data Protection and Security

RaysHealer LLP takes reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no website or internet transmission can be guaranteed to be completely secure.

12. Changes to this Privacy Policy

RaysHealer LLP may update this Privacy Policy from time to time.

Any revised version will be published on this page with an updated effective date.

Customers are encouraged to review this page periodically.

13. Contact Us

For privacy-related questions, concerns or requests, please contact:

RaysHealer LLP 

Email : abcd@gmail.co
Phone / WhatsApp :

Address : 2126, Rustomjee Eaze zone mall, Opp D G Khetan School Malad (West), Mumbai-400064.